Terms conditions

About Explore Envylace

Explore Envylace is a premium Indian lifestyle brand offering handcrafted Indian Juttis, Premium T-Shirts, Phulkari products, and cultural fashion collections. Our brand represents Indian Heritage, Reimagined.

Product Information

We strive to display products as accurately as possible.

• Product colors may vary slightly due to screen settings and photography.
• Handcrafted products may have minor variations in embroidery, design, or finish.
• Such variations are not considered defects.

Order Acceptance

All orders placed on our website are subject to acceptance and availability. We reserve the right to:

• Cancel suspicious orders
• Refuse fraudulent transactions
• Limit quantities purchased by a customer

Pricing

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Promotional offers may be modified or withdrawn at any time.

Cash On Delivery (COD)

• ₹200 advance payment is mandatory for all COD orders.
• The advance amount is adjusted against the total order value.
• The remaining amount is payable at delivery.

RTO & Delivery Refusal Policy

If a customer refuses delivery, provides an incorrect address, fails to receive the shipment, or causes the shipment to be returned, the ₹200 advance payment will not be refunded. This amount is used to cover shipping, packaging, and logistics expenses.

Shipping & Delivery

Delivery timelines are estimates only and may be affected by:

• Courier partners
• Weather conditions
• Public holidays
• Customs clearance
• Events beyond our control

Returns & Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Intellectual Property

The following are the intellectual property of Explore Envylace:

• Logo
• Product Images
• Product Designs
• Graphics
• Videos
• Website Content

Unauthorized use, reproduction, copying, or commercial usage is prohibited.

Customer Responsibilities

• Accurate contact information
• Valid delivery address
• Genuine order details

International Orders

Customers outside India are responsible for import duties, customs taxes, and local government charges.

Limitation Of Liability

Explore Envylace's liability shall be limited to the value of the purchased product.